Got Questions?Find answers to common questions about international shipping rates, restricted items, door pickup, and delivery timelines.
What are the typical delivery times for international shipments from India?
With Express, most shipments reach major destinations in 3-7 business days: 3-5 days to the UAE and Singapore, 4-6 days to Germany and Saudi Arabia, and 4-7 days to the USA, UK, Canada and Australia. Economy takes longer. Actual transit can vary with customs clearance, local holidays and remote delivery areas.
Does Skyforwards charge any hidden fees?
Skyforwards does not add hidden handling fees. Your quote is based on package weight, volumetric dimensions, destination country and service, and our team confirms the final price after reviewing your shipment, before pickup. Destination customs duties and taxes are set by the importing country and are paid by the recipient, unless you choose our Duty Free (SkyTax-Free DDP) service, where they are collected upfront.
How is international courier pricing calculated — actual weight or volumetric weight?
Shipping cost is always calculated on the higher of actual weight versus volumetric weight. Actual weight is what your parcel weighs on a scale; volumetric weight is calculated as (Length × Width × Height in cm) ÷ 5000 and accounts for bulky, lightweight packaging. Use our free rate calculator above to instantly estimate your cost.
Can I send medicines through Skyforwards from India?
Yes, Skyforwards specialises in international medicine courier services. You will need a valid doctor's prescription and the original purchase bill for the medicines being shipped. Our team prepares the specific customs documentation required for pharmaceutical shipments so your parcel clears customs smoothly at the destination country.
How is customs duty handled for international parcels?
Customs duty depends on the destination country's import regulations and the declared value of the shipment. With our SkyTax-Free (Delivered Duty Paid) service, we calculate and collect estimated duties and taxes upfront in India, so your recipient does not have to pay anything additional when the parcel is delivered.
Which countries does Skyforwards deliver international courier services to?
Skyforwards delivers to 200+ countries worldwide, including high-demand corridors such as the USA, UK, Canada, Australia, UAE, Germany, Singapore and the wider Middle East. Popular use cases include NRI parcel shipping, student document courier and export cargo for Indian businesses.
Can businesses use Skyforwards for bulk or commercial international shipping?
Absolutely. Our commercial and B2B freight solutions support bulk cargo consolidation, recurring pickup schedules, dedicated account management and customs brokerage for exporters and e-commerce sellers who need consistent, scalable international shipping from India.
How do I track my international parcel with Skyforwards?
Every shipment is assigned a unique tracking number (for example SF123456789) the moment it is booked. Enter this number on our Track page to see live status updates from pickup in India through customs clearance to final delivery abroad.
What items are restricted or prohibited from international courier shipping?
Prohibited items generally include cash, hazardous chemicals, weapons, perishable goods without proper certification, and certain electronics with lithium batteries depending on destination regulations. Our support team reviews shipment details before pickup and advises on required documentation so your parcel is not held at customs.
